How can I deny access for Trustindex on Facebook?
Summary:You can revoke Trustindex access to your Facebook page at any time. Keep in mind that your widgets won’t update and some data, like reviewer profile pictures, will be unavailable until you reconnect Trustindex.
How to revoke Trustindex access
To remove Trustindex permissions from your Facebook account:
Log into your Facebook account
- Go to Business Integrations:https://www.facebook.com/settings?tab=business_tools
Locate Trustindex in the list of connected apps
Click Remove or Revoke Access
This action will immediately stop Trustindex from accessing your Facebook page data.
What happens after denying access
When you revoke access:
Trustindex cannot fetch new reviews from your Facebook page
Widgets will stop updating
Certain data, such as reviewers’ profile pictures, will not be displayed
Reconnecting Trustindex
You can reconnect Trustindex at any time to restore full functionality:
Go back to your Trustindex account
Reconnect your Facebook page
Allow the required permissions
After reconnecting, your widgets and reviewer data will update as usual.
Related Articles
How to fix: Profile pictures are missing from Facebook review widget
Summary: If reviewer profile pictures aren’t showing in your Facebook review widget, it’s usually because Trustindex lost access to your Facebook page. This can happen after a password change or other changes to page permissions. You can fix it by ...How to fix: Facebook page is missing from the list when connecting to Trustindex
Summary: If your Facebook page doesn’t appear when trying to connect it to Trustindex, it’s usually because the page wasn’t approved during a previous authorization. You can fix this by removing Trustindex from your Facebook business integrations and ...How to fix: Facebook page connection stuck on 'loading' in Trustindex
Summary: If your Facebook connection in Trustindex stays stuck on “loading,” it usually means you haven’t granted Trustindex access yet. Facebook requires a permission pop-up to provide an access token, and the connection won’t complete until you ...How to request a new review platform in Trustindex
Summary: If your review platform is not currently listed in Trustindex, we may still be able to connect it for you. Contact our support team with the required details, and we’ll check whether integration is possible. Can Trustindex connect additional ...What review platforms can I connect to Trustindex?
Summary: Trustindex lets you connect reviews from 130+ platforms to showcase all your customer feedback in one place. From marketplaces to travel sites and industry-specific portals, you can integrate your reviews easily. Supported platforms by ...