How to Hide Reviews from Trustindex Widgets

How can I hide a review from my review widget?

Info

Summary:
If a review doesn’t qualify as spam but you don’t want it displayed on your website, you can hide it from your Trustindex review widgets. Hidden reviews will no longer appear in widgets but will remain visible on your public review summary page.



Hide reviews from review widgets (without deleting them)

Trustindex allows you to control which reviews appear in your website widgets. Hiding a review only affects review widgets, not the original review or your public review page.

This is useful if a review is irrelevant, outdated, or doesn’t match your website’s tone.

How to hide a review

Steps:

  1. Open your Trustindex dashboard

  2. Go to Review management

  3. Find the review you want to remove from widgets

  4. Click the Hide button

Once hidden, the review:

  • ❌ Will not appear in review widgets

  • ✅ Will remain visible on your public review summary page


Hide vs. spam reporting

  • Use Hide if the review is real but you don’t want to display it

  • Use Report as spam if the review is fake, misleading, or violates platform rules

👉 Learn more: How to hide or mark reviews as spam


Need help?

If you’re unsure whether to hide or report a review, our support team can help you choose the best option.


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