
Summary:
You can display rating-only reviews (reviews without text) in your Trustindex review widget by adjusting the review length filter. Setting the minimum character limit to 0 allows star-only ratings to appear in your widget.
Rating-only reviews are reviews that include a star rating but no written text. These are common on platforms like Google and can still provide strong social proof when displayed.
To allow rating-only reviews to appear in your widget, update the review filter settings.
Steps:
Go to Widget settings
Open Review filter
Select Review filter & order
Find the Length section
Set the minimum character limit to 0
Save your changes
To increase the number of visible reviews
When many customers leave ratings without comments
To showcase overall satisfaction with star ratings