How do I edit or delete a review I left on Trustindex?
Summary:
You can manage your Trustindex reviews through your reviewer profile. After logging in with the same method you used when submitting the review, you'll be able to delete existing reviews or update them by submitting a new version.
Step 1: Log in to your reviewer profile
- Go to the company's Review Summary Page where you originally left your review.
- Scroll down and look for the "Login for reviewers" box in the right sidebar.
Sign in using the same method you used when submitting your review:
- Google login, or
- Email verification
After a successful login, you'll be taken to your reviewer profile.
Step 2: View your reviews
In your reviewer profile, you'll see a list of all the reviews you've submitted through Trustindex.
From here, you can choose to delete or update a review.
How to delete a review
To permanently remove a review:
- Find the review you want to delete.
- Click the red "Delete" button above the review.
- Confirm the deletion.
Once deleted, the review will no longer be displayed.
How to edit a review
Trustindex does not provide a direct "Edit" button for reviews.
Instead:
- Open the company's Review Summary Page by clicking the company name at the top of the review.
- Click "Write a review".
- Submit an updated version of your review.
Because a reviewer can only have one review per company, your newly submitted review will automatically replace the previous one.
Important notes
- You must log in using the same verification method used when submitting the original review.
- Only one review per reviewer is allowed for each company.
- Submitting a new review for the same company replaces the existing review.
Related Articles
How to remove review tags in Trustindex
Summary: You can remove tags from individual reviews or delete them entirely in Trustindex. This helps you keep your review management organized and ensures that only relevant tags are applied to your reviews and widgets. Removing a tag from a single ...
How can I edit my information on my Review Summary Page?
Summary: You can edit your Review Summary Page details from the Company Settings menu in your Trustindex account. This allows you to customize how your business appears and what information is displayed to visitors. Where to edit your Review Summary ...
How can I show or hide profile photos in my review widget?
Summary: You can choose whether reviewer profile photos appear in your Trustindex widget by adjusting the card element settings. This allows you to customize the widget’s look to better match your website design. Control profile photo visibility ...
How many times does my review widget update? When will my new review appear?
Summary: Trustindex automatically updates reviews at least once per day, typically. With a paid subscription, reviews are refreshed multiple times daily. After a review is published on your connected platform, please allow up to 24 hours for it to ...
How can I deny access for Trustindex on Facebook?
Summary: You can revoke Trustindex access to your Facebook page at any time. Keep in mind that your widgets won’t update and some data, like reviewer profile pictures, will be unavailable until you reconnect Trustindex. How to revoke Trustindex ...