How Often Are Trustindex Email Signatures Updated?

How often are email signatures updated?

InfoSummary:
Trustindex email signatures are updated daily to show your review score. However, email clients like Gmail or Outlook cache images, so updates may take up to two weeks to appear in your emails.


Daily updates in Trustindex

All email signatures are refreshed within Trustindex every day. This ensures that your current review score is always available for display.


Why updates may take longer in email clients

Email software such as Gmail, Outlook, and others cache the signature images when they are first added. This means:

  • The cached version of the signature may show older review score statistics

  • Updates cannot be forced or accelerated

  • It may take up to two weeks for the newest signature to appear in your emails

Once the cache updates, your recipients will see the latest version automatically.

Tips

  • Avoid manually re-adding the signature repeatedly; it doesn’t speed up the cache

  • Be patient—your signature will update automatically once the email client refreshes its cache


    • Related Articles

    • How often does the review widget update?

      Summary: If you have an active Trustindex subscription, your reviews widget updates automatically based on the refresh rate you set in the widget settings. You can control how often new reviews are synced and displayed on your website. How widget ...
    • How many times does my review widget update? When will my new review appear?

      Summary: Trustindex automatically updates reviews at least once per day. With a paid subscription, reviews are refreshed multiple times daily. After a review is published on your connected platform, please allow up to 24 hours for it to appear in ...
    • How can I embed my email signature?

      Summary: You can add your Trustindex email signature by copying the generated signature code and inserting it into your email client’s signature settings. This allows you to showcase your reviews in every email you send, helping build trust ...
    • What mailing softwares are compatible with the Trustindex email signature?

      Summary: The Trustindex Email Signature works with most popular email clients and marketing platforms, and is generally compatible with any mailer that allows inserting an HTML signature. This ensures your signature displays correctly whether you’re ...
    • A review that’s been removed is still visible in Trustindex

      Summary: If a review has already been removed from the original review platform but is still visible in your Trustindex widget, don’t worry — this usually resolves automatically. Trustindex syncs review data from the original platform, so temporary ...