How often does the review widget update?
Summary:
If you have an active Trustindex subscription, your reviews widget updates automatically based on the refresh rate you set in the widget settings. You can control how often new reviews are synced and displayed on your website.
How widget updates work
Trustindex widgets don’t update randomly — they follow the refresh interval you choose. This lets you balance fresh content with website performance.
How to change the refresh rate
You can adjust the update frequency directly in the widget configurator.
Steps:
Go to Widget settings
Open Other settings
Select Refresh
Choose your preferred refresh rate
Save your changes
Things to keep in mind
Shorter refresh intervals show new reviews faster
Longer intervals can reduce unnecessary reloads
Changes apply only after saving the widget settings
If you’re unsure which refresh rate works best for your setup, our support team can help.
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