How Often Does a Trustindex Reviews Widget Update?

How often does the review widget update?

Info

Summary:
If you have an active Trustindex subscription, your reviews widget updates automatically based on the refresh rate you set in the widget settings. You can control how often new reviews are synced and displayed on your website.


How widget updates work

Trustindex widgets don’t update randomly — they follow the refresh interval you choose. This lets you balance fresh content with website performance.

The widget will only refresh automatically if your subscription is active.

How to change the refresh rate

You can adjust the update frequency directly in the widget configurator.

Steps:

  1. Go to Widget settings

  2. Open Other settings

  3. Select Refresh

  4. Choose your preferred refresh rate

  5. Save your changes

Things to keep in mind

  • Shorter refresh intervals show new reviews faster

  • Longer intervals can reduce unnecessary reloads

  • Changes apply only after saving the widget settings

If you’re unsure which refresh rate works best for your setup, our support team can help.