Summary:To access filtering options:
Log in to your Trustindex account.
Open the Review Management menu.
Use the filtering tools at the top of the review list.
These filters allow you to narrow down your results and focus only on the reviews that matter most at that moment.
Basic filters help you quickly sort reviews using common criteria:
Star rating – Filter by 1–5 star reviews
Platform – View reviews from a specific source
Tags – Display reviews assigned to specific tags
These options are ideal for everyday review monitoring and quick analysis.
Advanced filters give you more detailed control over your review list:
Rating type – Show full reviews (with text) or only ratings
Reply status – Filter reviews with replies or without replies
Created from / to – Set a custom date range
Language – View reviews written in a specific language
These filters are especially useful if you manage a high volume of reviews or need to prepare reports.
Filtering helps you:
Quickly respond to unanswered reviews
Identify low-rating reviews that need attention
Track reviews from a specific campaign or time period
Analyze feedback trends more efficiently
Using filters regularly can save time and make your review management process much more structured.