How to Filter Reviews in Trustindex Review Management

How to filter reviews in Trustindex

InfoSummary:
Yes, you can filter your reviews in the Review Management section using both basic and advanced filtering options. This helps you quickly find specific reviews based on rating, platform, language, reply status, and more.


Where can I filter my reviews?

To access filtering options:

  1. Log in to your Trustindex account.

  2. Open the Review Management menu.

  3. Use the filtering tools at the top of the review list.

These filters allow you to narrow down your results and focus only on the reviews that matter most at that moment.


Basic filtering options

Basic filters help you quickly sort reviews using common criteria:

  • Star rating – Filter by 1–5 star reviews

  • Platform – View reviews from a specific source

  • Tags – Display reviews assigned to specific tags

These options are ideal for everyday review monitoring and quick analysis.


Advanced filtering options

Advanced filters give you more detailed control over your review list:

  • Rating type – Show full reviews (with text) or only ratings

  • Reply status – Filter reviews with replies or without replies

  • Created from / to – Set a custom date range

  • Language – View reviews written in a specific language

These filters are especially useful if you manage a high volume of reviews or need to prepare reports.


Why use review filters?

Filtering helps you:

  • Quickly respond to unanswered reviews

  • Identify low-rating reviews that need attention

  • Track reviews from a specific campaign or time period

  • Analyze feedback trends more efficiently

Using filters regularly can save time and make your review management process much more structured.