How to filter reviews in Trustindex
Summary:
Yes, you can filter your reviews in the Review Management section using both basic and advanced filtering options. This helps you quickly find specific reviews based on rating, platform, language, reply status, and more.
Where can I filter my reviews?
To access filtering options:
Log in to your Trustindex account.
Open the Review Management menu.
Use the filtering tools at the top of the review list.
These filters allow you to narrow down your results and focus only on the reviews that matter most at that moment.
Basic filtering options
Basic filters help you quickly sort reviews using common criteria:
Star rating – Filter by 1–5 star reviews
Platform – View reviews from a specific source
Tags – Display reviews assigned to specific tags
These options are ideal for everyday review monitoring and quick analysis.
Advanced filtering options
Advanced filters give you more detailed control over your review list:
Rating type – Show full reviews (with text) or only ratings
Reply status – Filter reviews with replies or without replies
Created from / to – Set a custom date range
Language – View reviews written in a specific language
These filters are especially useful if you manage a high volume of reviews or need to prepare reports.
Why use review filters?
Filtering helps you:
Quickly respond to unanswered reviews
Identify low-rating reviews that need attention
Track reviews from a specific campaign or time period
Analyze feedback trends more efficiently
Using filters regularly can save time and make your review management process much more structured.
Related Articles
How can I separate my reviews?
Summary: You can separate and organize your reviews in several ways inside Trustindex. The most common methods are using tags, filters, or creating separate company/domain profiles, depending on how you want to manage and display your reviews. Option ...
How can I show rating-only reviews in my review widget?
Summary: You can display rating-only reviews (reviews without text) in your Trustindex review widget by adjusting the review length filter. Setting the minimum character limit to 0 allows star-only ratings to appear in your widget. What are ...
How to use review tags in Trustindex
Summary: Review tagging lets you automatically categorize reviews based on keywords and use those categories to filter what appears in your widgets. It helps you organize customer feedback and display only the most relevant reviews on your website. ...
Can I hide reviews from the Review Summary Page?
Summary: No, reviews on the Trustindex Review Summary Page cannot be hidden. All reviews must be displayed exactly as they appear on their original platforms to ensure transparency and avoid misleading visitors. Why reviews can’t be hidden ...
How to remove review tags in Trustindex
Summary: You can remove tags from individual reviews or delete them entirely in Trustindex. This helps you keep your review management organized and ensures that only relevant tags are applied to your reviews and widgets. Removing a tag from a single ...