Trustindex Widget Only Appears When Logged In – WordPress Fix

How to fix: Review widget does not appear unless I am logged in to my WordPress page

InfoSummary:
If your Trustindex widget only appears when logged in to WordPress, it’s usually caused by caching plugins. Adjusting your cache settings ensures the widget loads properly for all visitors.

Common cause

Caching plugins like WP Rocket can prevent the widget from displaying because JavaScript files from the Trustindex CDN may be blocked, combined, or minimized incorrectly.

How to fix it

  1. Disable JS combining/minifying on the page where the widget is embedded.

  2. In your cache  plugin:

  3. Save changes and clear the cache.

Why this works

  • Trustindex widgets use JavaScript loaded from a CDN.

  • Excluding the file ensures your caching plugin does not interfere with the latest features or fixes.

  • The CDN file is optimized, so it does not slow down your site for visitors.

Following these steps ensures your widget is visible to all users, not just logged-in admins.