Summary:
The “Write a review” button may temporarily not appear if your Review Summary Page has just been created. This is usually due to setup timing or browser caching, and can typically be fixed by refreshing or clearing your cache.

Common reasons why the button is missing

This issue usually happens in the following cases:

• You just created your Trustindex account a few minutes prior
• You just added a new domain a few minutes prior
• You opened the Review Summary Page too quickly after setup

In these situations, the system may still be finalizing the setup in the background.

Why this happens

When a new account or domain is created, the Review Summary Page and its Trustindex source need a short time to fully generate in the system.

During this brief period:

• Some elements (like the “Write a review” button) may not appear yet
• Your browser may also show a cached version of the page

Because of caching, the issue can sometimes persist even after the page is ready.

How to fix it

Try the following steps:

• Refresh the page after a few minutes
• Clear your browser cache
• Reopen the page in an incognito/private window

In most cases, clearing the cache forces the browser to load the updated version of the page, and the button will appear correctly.

When to contact support

If the button is still missing after some time and cache clearing, it may indicate a configuration issue, and you should contact support for further assistance.